Google review automation: every happy customer gets asked, every review gets answered.
Most of your customers would leave a 5-star review — if someone asked at the right moment. Review automation sends the request by text right after the job, walks them straight to your Google profile, and replies to every review that comes in. You do the good work; the system does the asking.
Buyers read your reviews before they ever dial your number.
83% of buyers read Google reviews, yet only 5% of businesses respond to theirs — and responders earn roughly 35% more revenue. The gap isn't quality of work. It's that nobody on your team has time to ask for reviews and answer them, every day, forever. That's a job for automation.
Happy customers forget to review you
They meant to. Then life happened. Without a well-timed ask — a text while the job is still fresh — even delighted customers rarely make it to your Google profile on their own.
Your competitor with more reviews wins the search
When a homeowner compares three roofers on Google, review count and recency do the talking. The business that asks systematically pulls ahead of the one that does better work but never asks.
Unanswered reviews sit there costing you
Only 5% of businesses respond to their reviews. Every ignored review — good or bad — tells the next prospect nobody's home. A prompt, human-sounding reply tells them the opposite.
Job done. Review requested. Reply posted.
The ask goes out automatically
When a job wraps up, the customer gets a short, friendly text in your business's voice with a direct link to your Google review page. No app to download, no hoops — one tap and they're writing.
Gentle follow-up, then it stops
Didn't review yet? A polite nudge follows a few days later. Every customer gets asked the same way — no filtering happy from unhappy, no incentives, nothing that breaks Google's rules. Then the sequence ends.
AI replies to every review, in your voice
Review AI monitors Google and Yelp around the clock and drafts a reply to each new review that sounds like you wrote it — thanking the happy ones, addressing the unhappy ones calmly and fast.
The pieces we install and run for you
Reviews & Reputation
Get more 5-star reviews on autopilot — and reply to every one. 83% of buyers read Google reviews, only 5% of businesses respond, and responders earn ~35% more revenue.
Starting at $149/mo
Review AI
Monitors Google & Yelp around the clock and replies to every review in your voice — only 5% of businesses respond, so this alone sets you apart.
Starting at $199/mo
Also searched as: automated review requests, review request software, review management service for small business, and get more Google reviews. Same mechanism — automate the ask after every job and the reply to every review.
Common questions
Is automated review requesting allowed by Google?
Yes — asking customers for reviews is allowed and encouraged. What's not allowed is buying reviews, offering incentives, or "gating" (only asking happy customers). We do none of that: every customer gets the same ask, every review is from a real person, and we never write or post fake reviews. We automate the ask and the replies — the reviews themselves are earned.
How does the review request actually reach my customers?
By text message, sent automatically when you mark a job complete (or on a trigger from your existing CRM, invoicing tool, or calendar). Texts get read within minutes, and the message carries a direct link to your Google review page so there's nothing to search for.
What happens when someone leaves a negative review?
It gets answered quickly, calmly, and in your voice — which is often what turns a one-off complaint into a resolved one, and shows every future reader that you take problems seriously. We never suppress, hide, or filter negative reviews; we help you respond to them well.
What does review automation cost?
Reviews & Reputation — the automated request-and-reply system — starts at $149. Review AI, the always-on monitor that watches Google and Yelp and replies to every review in your voice, starts at $199. Most home-service businesses run both together.
Which businesses does this work best for?
Any local business where the job ends and the customer is standing right there happy: roofing, HVAC, plumbing, and other home services especially — plus salons, med spas, dental, auto repair, and real estate. If you finish jobs and rely on Google to be found, it applies.
Find out how many reviews you're leaving on the table.
Get a free 20-point AI audit — including a look at your current Google review count, response rate, and how you stack up against nearby competitors.